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BBA
Develop an understanding of the necessity of quality and the measurements for continuous quality improvement and target setting.
Included with BBA Full Access
Included with BSIT Full Access
We are currently reviewing underlying agreements with the content developers responsible for this course. Currently, this Competency is not available.
Develop an understanding of quality management, including DMAIC (define, measure, analyze, improve, and control) as well as Lean Six Sigma.
Develop an understanding of the importance of considering future markets and organizational strategy to define and implement quality.
Develop an understanding of customer/user requirements; internal requirements; service legal agreements (SLA); supplier capacity and capabilities.
Develop an understanding of target setting and quality standards including ISO 9000.
Bring your institution and students quality, job-focused, and flexible program options
Included with BBA Access
Bring your institution and students quality, job-focused, and flexible program options
Included with BSIT Full Access